FAQs

Frequently asked questions related to orders, pre-orders, shipping, returns and more
  • How can I cancel my order?

    Reach out to Customer Support with your order number and email address to submit a cancellation request. If your order was placed during peak periods or over the weekend, cancellations may not be possible. Cancellations are not guaranteed.

    Disclaimer: The abuse of cancellations that are deemed as unusual activity will be suspended from future cancellations.
  • Can I make modifications to my order after it's been placed?


    Once an order has been confirmed, it can't be modified or adjusted.
  • I used the incorrect address, How can I update it?

    Address updates can be requested, but are not guaranteed. Please review your information before you checkout.
  • How do I start a return?

    You have up to 7 days upon delivery to return items purchased on mobileanywhereco.com
    If you purchased a Mobile Anywhere Co. product from a partner of ours, refer to their return policy
    To begin your return, contact us
  • How do I know my order is confirmed?

    Every order is subject to review. The order is confirmed once you receive a shipping confirmation email. Please check all your inboxes
  • When will I receive my order?

    Orders are processed Monday – Friday and shipped within 3-7 business days. Excluding the weekend and major holidays.

    Once your order is shipped, you will receive a shipping confirmation email with your tracking information. Allow 48-72 business hours for your tracking information to update with an estimated delivery date.
  • Do you ship internationally?

    Yes. Orders shipped outside the U.S. are subject to non-refundable customs duties/taxes. Global-E enabled, to allow the payment of stated fees at the time of checkout.

    mobileanywhereco.com ships to the following countries: AR, BR, CA, CO, CR, DO, EC, HK, HU, ID, IL, KW, MY, MX, PA, PH, QA, RU, SA, SG, TW, AE, UA, UY, VN, ZA
  • How do I find out when new styles are released?


    Subscribe to our Newsletter or follow us on Instagram for early release information.
  • Can I get some free stickers?

    Stickers are provided in online orders, but are not guaranteed as they are provided based on availability.