FAQs
Frequently asked questions related to orders, pre-orders, shipping, returns and more
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How can I cancel my order?
Reach out to Customer Support with your order number and email address to submit a cancellation request. If your order was placed during peak periods or over the weekend, cancellations may not be possible. Cancellations are not guaranteed.
Disclaimer: The abuse of cancellations that are deemed as unusual activity will be suspended from future cancellations. -
Can I make modifications to my order after it's been placed?
Once an order has been confirmed, it can't be modified or adjusted. -
I used the incorrect address, How can I update it?
Address updates can be requested, but are not guaranteed. Please review your information before you checkout.
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How do I start a return?
You have up to 7 days upon delivery to return items purchased on mobileanywhereco.com
If you purchased a Mobile Anywhere Co. product from a partner of ours, refer to their return policy
To begin your return, contact us
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How do I know my order is confirmed?
Every order is subject to review. The order is confirmed once you receive a shipping confirmation email. Please check all your inboxes
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When will I receive my order?
Orders are processed Monday – Friday and shipped within 3-7 business days. Excluding the weekend and major holidays.
Once your order is shipped, you will receive a shipping confirmation email with your tracking information. Allow 48-72 business hours for your tracking information to update with an estimated delivery date. -
Do you ship internationally?
Yes. Orders shipped outside the U.S. are subject to non-refundable customs duties/taxes. Global-E enabled, to allow the payment of stated fees at the time of checkout.
mobileanywhereco.com ships to the following countries: AR, BR, CA, CO, CR, DO, EC, HK, HU, ID, IL, KW, MY, MX, PA, PH, QA, RU, SA, SG, TW, AE, UA, UY, VN, ZA -
How do I find out when new styles are released?
Subscribe to our Newsletter or follow us on Instagram for early release information. -
Can I get some free stickers?
Stickers are provided in online orders, but are not guaranteed as they are provided based on availability.
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